ABOUT US

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Our Team

Rex Wallace

Chief Executive Officer
Areas of Expertise:
Medicare Star Ratings 
Organizational Engagement
Governance/Structure
Member Experience/Retention
Customer Experience
Provider Engagement
Member Experience
Analytics
Health Plan Operations
Data and Analytics
Health Policy
Research
Health Outcomes
Talent Analytics
Project Management
Team Dynamics
Psycometric Testing 
Quality Improvement
Cross functional collaboration
Interoperability
Health Education
Accountable Care Organziations
Independent Physician Associates
Clinically Integrated Networks
Medicaid and Medicare Advantage Clinical Quality
Medicaid Strategy
Health Plan & Product Implementation
Regulatory Compliance & Program Oversight
Business Development: Capture Planning, RFP Strategy & Development
HEDIS
Provider Quality
Risk Adjustment
Clinical Operations

Nate Lucena

President, Managing Director
Areas of Expertise:
Medicare Star Ratings 
Organizational Engagement
Governance/Structure
Member Experience/Retention
Customer Experience
Provider Engagement
Member Experience
Analytics
Health Plan Operations
Data and Analytics
Health Policy
Research
Health Outcomes
Talent Analytics
Project Management
Team Dynamics
Psycometric Testing 
Quality Improvement
Cross functional collaboration
Interoperability
Health Education
Accountable Care Organziations
Independent Physician Associates
Clinically Integrated Networks
Medicaid and Medicare Advantage Clinical Quality
Medicaid Strategy
Health Plan & Product Implementation
Regulatory Compliance & Program Oversight
Business Development: Capture Planning, RFP Strategy & Development
HEDIS
Provider Quality
Risk Adjustment
Clinical Operations

Ryan Bernstein

Sr. Consultant, Medicare Lead
Areas of Expertise:
Medicare Star Ratings 
Organizational Engagement
Governance/Structure
Member Experience/Retention
Customer Experience
Provider Engagement
Member Experience
Analytics
Health Plan Operations
Data and Analytics
Health Policy
Research
Health Outcomes
Talent Analytics
Project Management
Team Dynamics
Psycometric Testing 
Quality Improvement
Cross functional collaboration
Interoperability
Health Education
Accountable Care Organziations
Independent Physician Associates
Clinically Integrated Networks
Medicaid and Medicare Advantage Clinical Quality
Medicaid Strategy
Health Plan & Product Implementation
Regulatory Compliance & Program Oversight
Business Development: Capture Planning, RFP Strategy & Development
HEDIS
Provider Quality
Risk Adjustment
Clinical Operations

Heidi Salerno

Member Experience Consultant
Areas of Expertise:
Medicare Star Ratings 
Organizational Engagement
Governance/Structure
Member Experience/Retention
Customer Experience
Provider Engagement
Member Experience
Analytics
Health Plan Operations
Data and Analytics
Health Policy
Research
Health Outcomes
Talent Analytics
Project Management
Team Dynamics
Psycometric Testing 
Quality Improvement
Cross functional collaboration
Interoperability
Health Education
Accountable Care Organziations
Independent Physician Associates
Clinically Integrated Networks
Medicaid and Medicare Advantage Clinical Quality
Medicaid Strategy
Health Plan & Product Implementation
Regulatory Compliance & Program Oversight
Business Development: Capture Planning, RFP Strategy & Development
HEDIS
Provider Quality
Risk Adjustment
Clinical Operations

Angelo Rexach

Policy and Analytics Consultant
Areas of Expertise:
Medicare Star Ratings 
Organizational Engagement
Governance/Structure
Member Experience/Retention
Customer Experience
Provider Engagement
Member Experience
Analytics
Health Plan Operations
Data and Analytics
Health Policy
Research
Health Outcomes
Talent Analytics
Project Management
Team Dynamics
Psycometric Testing 
Quality Improvement
Cross functional collaboration
Interoperability
Health Education
Accountable Care Organziations
Independent Physician Associates
Clinically Integrated Networks
Medicaid and Medicare Advantage Clinical Quality
Medicaid Strategy
Health Plan & Product Implementation
Regulatory Compliance & Program Oversight
Business Development: Capture Planning, RFP Strategy & Development
HEDIS
Provider Quality
Risk Adjustment
Clinical Operations

Jennifer Nguyen

Quality Improvement Consultant
Areas of Expertise:
Medicare Star Ratings 
Organizational Engagement
Governance/Structure
Member Experience/Retention
Customer Experience
Provider Engagement
Member Experience
Analytics
Health Plan Operations
Data and Analytics
Health Policy
Research
Health Outcomes
Talent Analytics
Project Management
Team Dynamics
Psycometric Testing 
Quality Improvement
Cross functional collaboration
Interoperability
Health Education
Accountable Care Organziations
Independent Physician Associates
Clinically Integrated Networks
Medicaid and Medicare Advantage Clinical Quality
Medicaid Strategy
Health Plan & Product Implementation
Regulatory Compliance & Program Oversight
Business Development: Capture Planning, RFP Strategy & Development
HEDIS
Provider Quality
Risk Adjustment
Clinical Operations

Paige Caprara

Quality Improvement Consultant
Areas of Expertise:
Medicare Star Ratings 
Organizational Engagement
Governance/Structure
Member Experience/Retention
Customer Experience
Provider Engagement
Member Experience
Analytics
Health Plan Operations
Data and Analytics
Health Policy
Research
Health Outcomes
Talent Analytics
Project Management
Team Dynamics
Psycometric Testing 
Quality Improvement
Cross functional collaboration
Interoperability
Health Education
Accountable Care Organziations
Independent Physician Associates
Clinically Integrated Networks
Medicaid and Medicare Advantage Clinical Quality
Medicaid Strategy
Health Plan & Product Implementation
Regulatory Compliance & Program Oversight
Business Development: Capture Planning, RFP Strategy & Development
HEDIS
Provider Quality
Risk Adjustment
Clinical Operations

Laurie Call

Project Manager
Areas of Expertise:
Medicare Star Ratings 
Organizational Engagement
Governance/Structure
Member Experience/Retention
Customer Experience
Provider Engagement
Member Experience
Analytics
Health Plan Operations
Data and Analytics
Health Policy
Research
Health Outcomes
Talent Analytics
Project Management
Team Dynamics
Psycometric Testing 
Quality Improvement
Cross functional collaboration
Interoperability
Health Education
Accountable Care Organziations
Independent Physician Associates
Clinically Integrated Networks
Medicaid and Medicare Advantage Clinical Quality
Medicaid Strategy
Health Plan & Product Implementation
Regulatory Compliance & Program Oversight
Business Development: Capture Planning, RFP Strategy & Development
HEDIS
Provider Quality
Risk Adjustment
Clinical Operations

Laura Wilhelm

Head of Medicaid Practice
Areas of Expertise:
Medicare Star Ratings 
Organizational Engagement
Governance/Structure
Member Experience/Retention
Customer Experience
Provider Engagement
Member Experience
Analytics
Health Plan Operations
Data and Analytics
Health Policy
Research
Health Outcomes
Talent Analytics
Project Management
Team Dynamics
Psycometric Testing 
Quality Improvement
Cross functional collaboration
Interoperability
Health Education
Accountable Care Organziations
Independent Physician Associates
Clinically Integrated Networks
Medicaid and Medicare Advantage Clinical Quality
Medicaid Strategy
Health Plan & Product Implementation
Regulatory Compliance & Program Oversight
Business Development: Capture Planning, RFP Strategy & Development
HEDIS
Provider Quality
Risk Adjustment
Clinical Operations

Kyra Valdez-Shipp

HEDIS Strategy and Operations Consultant
Areas of Expertise:
Medicare Star Ratings 
Organizational Engagement
Governance/Structure
Member Experience/Retention
Customer Experience
Provider Engagement
Member Experience
Analytics
Health Plan Operations
Data and Analytics
Health Policy
Research
Health Outcomes
Talent Analytics
Project Management
Team Dynamics
Psycometric Testing 
Quality Improvement
Cross functional collaboration
Interoperability
Health Education
Accountable Care Organziations
Independent Physician Associates
Clinically Integrated Networks
Medicaid and Medicare Advantage Clinical Quality
Medicaid Strategy
Health Plan & Product Implementation
Regulatory Compliance & Program Oversight
Business Development: Capture Planning, RFP Strategy & Development
HEDIS
Provider Quality
Risk Adjustment
Clinical Operations